This summary covers how ZemERP handles personal and organisation data when you use our cloud ERP or submit an enquiry. For account-specific requests, use a verified organisation email.
We collect only what is needed to run your organisation portal and support you.
- Account and enquiry details you submit: name, email, phone, organisation name and type (school, college or business).
- Operational data you enter in ZemERP: students, staff, fees, attendance, HR, CRM, inventory and related records for your organisation only.
- Technical logs such as IP, browser/device hints and usage events used for security, debugging and product reliability.
Data is used to deliver the product — not to sell lists or run unrelated ads.
- Provide, maintain and improve the cloud ERP for your organisation.
- Authenticate users, enforce roles and send service messages (login help, billing, downtime).
- Analyse aggregated usage so we can fix bugs and prioritise features — without sharing your campus or company records with other clients.
Each school, college or company stays in its own organisation boundary.
- Organisation-isolated records with authenticated login and role-based menus.
- Encryption in transit (HTTPS) and industry-standard practices for stored credentials (hashed passwords).
- Access limited to authorised ZemERP operators when you request support or when required for platform operations.
We do not sell, rent or lease your personal or organisation data.
- Infrastructure and payment providers may process data only to host or bill the service, under contract.
- We disclose information if required by Indian law or to protect users and the platform from abuse.
- Other ZemERP clients never see your students, fees, payroll or CRM data.
You control your organisation account and can ask us for help with data requests.
- Update profile and organisation details from the portal where available.
- Export reports and bulk data in common formats (CSV/PDF) where the product supports it.
- Request correction or deletion of personal data, subject to legal retention and active subscription needs — email us from a verified organisation contact.